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X-Tech

Returns & Refunds

Hassle-free returns within 14 days of purchase

Return Process

1

Request Return

Contact us within 14 days of receiving your order

2

Get Authorization

We'll provide a return authorization number

3

Ship Item Back

Pack the item securely and ship to our warehouse

4

Receive Refund

Refund processed within 5-7 business days

Eligible for Returns

  • • Unopened products in original packaging
  • • Defective products (with proof)
  • • Wrong item received
  • • Products within 14-day return window
  • • Items with all accessories included

Not Eligible for Returns

  • • Opened software or digital products
  • • Items damaged by customer
  • • Products without original packaging
  • • Items past the 14-day return window
  • • Clearance or final sale items

Important Information

Refund Timeline

Refunds are processed within 5-7 business days after we receive and inspect the returned item.

Shipping Costs

Original shipping costs are non-refundable. Return shipping is the customer's responsibility unless the item is defective.

Need to return an item?

Contact Support